How do you deal with stressful situations?

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Interviewer: How do you deal with stressful situations?

Sharon: I usually take a break in order to clear my mind. I try to separate myself from the stressful situation.

Interviewer: How do you separate yourself?

Sharon: Usually I take a walk, but sometimes I do other things like enjoying a cup of coffee in the park, calling my mom, or going to the gym. Really, I try to do anything that takes my mind off the problem.

Interviewer: Can you give me an example of when you did this?

Sharon: Sure. About six months ago I faced a major problem. My client was demanding that we complete their order by a certain date, but my production staff kept telling me that it was impossible. This was very stressful. So, I took a little break and gave everybody some time to calm down, and then I went back and talked to everybody again. In the end, we were able to reach a compromise that satisfied everybody.

Interviewer: That's great. Similar situations occur quite often at our company.

Sharon: Well, I have a lot of experience dealing with those situations.

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