Non-verbal Communication

Non-verbal communication is how you express yourself and your feelings without saying anything. Non-verbal communication includes things like facial expressions, body language, posture, eye contact, etc.

Non-verbal communication can be just as important as your actual answers during a job interview.

It is important that you use the right non-verbal communication during an interview to make a good impression on the interviewer. Here are some things to remember.
  • Greet with a smile and a firm handshake.
  • Smile when appropriate and be friendly.
  • Sit up straight – Do not slouch.
  • Relax and lean forward a little when talking.
  • Do not lean back in your chair.
  • Smile.
  • Be dressed appropriately.
  • Make eye contact while greeting and talking.
  • Make eye contact while listening.
  • Nod when appropriate while listening.
  • Keep your feet on the floor.
  • Keep your hands in your lap or hold a notepad and pen.
Of course, everything above is meant to be done when appropriate and within reason. Use your common sense. For example, if you smile for an entire one-hour interview, then you are unlikely to get the job because the interviewer is going to think that you are out of your mind.

Just act natural and use your common sense.

Remember that how you act and behave during an interview is just as important as your resume and the answers you give.

Vocabulary from the Article

1. facial expressions: the position or motions of the muscles in one’s face

  • He doesn’t make many facial expressions. He keeps a poker face.
  • She made a strange facial expression when she heard his name. I think she knows him.

2. a firm handshake: a strong and tight grip when shaking hands

  • Don’t give a weak handshake. Give a firm handshake.
  • A firm handshake is important in American culture.

3. to slouch: to sit with bad posture; to sit in a way in which one is sitting with one’s back bent

  • The teacher yells at him because he always slouches in his chair.
  • Don’t slouch. Sit up straight.

4. common sense: things that every adult should know; good judgment or sense

  • Noticing when people are uncomfortable is just common sense.
  • It is common sense not to touch fire with your hand.

5. to be out of one’s mind: to be crazy

  • He is out of his mind.
  • I was out of my mind of mind yesterday. Sorry for acting that way.